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In order to join contests on Chase11, the users are required to verify at least their email address and mobile number. However, the user will not be eligible for the cash bonus offered by Chase11 to its new users. In addition, the user would not be allowed for any withdrawal until and unless his/her account is verified by Chase11.

Once you send your pancard and bank details for verification. Chae11 team will check and verify.

Chase11 is a fantasy sports platform that enables its users to win real money by using their cricketing skills and knowledge. Chase11 involves transaction and transfer of real money between your account and your bank account. Thus, in order to make withdrawals from your account, it is mandatory to verify your PAN Card details with Chase11 as a proof of identity. In an event the user does not have a PAN Card, he/she can still play on Chase11 and the winning amounts will be deposited in the “Your Winnings” section of users’ Chase11 wallet. Further, the user can withdraw the amount by applying for a PAN card in the meantime and verifying his/her PAN card details with Chase11.

Your account verification with Chase11 can fail because of many reasons which might include:

* You have not uploaded your PAN Card as an identity proof mandatorily required for verification

* The PAN card number entered by you does not match with the PAN card details submitted at the time of verification request.

* The Date of Birth entered by you at the time of creating your Chase11 account does not match with the Date of Birth mentioned on the PAN Card submitted by you.

* Your name on the PAN card and on the bank account does not match.

* The IFSC code you have provided is either incorrect or does not belong to the bank branch mentioned for verification.

* The visibility or clarity factor of the documents uploaded by you is very low.

* The bank account number on the bank account proof uploaded by you for verification purpose does not match with the Bank account number entered by you in the verification request.

In an event, if your verification request gets rejected and your verification fails you will be informed about the reason by E-mail.